Customer support tool
Published: 29 September, 2017
KONECRANES reports it has simplified the overhead crane specification process with the introduction of its innovative on-line tool, Crane Advisor. The company says the menu driven application may be accessed via desktop computer, iPad, tablet and smart phone, allowing convenient use of the tool from any location. Crane Advisor has been introduced successfully in North America and has now been launched in the UK, Europe and selected regions worldwide.
Konecranes says Crane Advisor is a user friendly, icon driven platform designed to help customers narrow down potential lifting equipment options, according to their specific material handling application. Users are prompted to input parameters, including industry type, crane capacity, girder span and lifting cycle duty. Based on the information the software generates an immediate response, providing a personalised crane specification.
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