Focus on customers with new appointment

Published:  04 April, 2022

A new head of customer experience has joined the team at global industrial lubricants, cutting fluids and line marking systems manufacturer, ROCOL. Ellen Limbert joins from her previous role as senior customer experience manager within the digital division at Leeds Building Society.

ROCOL is a market leader in the manufacture of high-performance lubricants for some of the most challenging operations and applications in industry. The company’s industrial lubricants, cutting fluids and line marking systems are used by engineers across the globe in the industrial, food processing, metalworking, aerospace, site safety and heavy industry sectors. Part of ITW, a multinational, US-owned, Fortune 150 company, ROCOL is one of four teams within the ITW Fluids Europe division that Ellen will be responsible for in her new role.

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